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# Ticketing system for HR & Workplace teams

Stay organized with this ticketing system integrated with Slack.

### Track and manage your HR and Workplace requests in one place.

Having a centralized ticket hub for all your HR and Workplace-related requests is a game-changer! No more jumping around to manage the influx of requests for your team. Use this template to receive, track, and organize the status of employee requests in one place. This streamlined approach ensures that your team stays on top of things, ensuring smooth operations and timely responses. Say goodbye to scattered tasks and hello to efficient HR management with a centralized ticketing system.

### Instructions

Make a copy of this template, give it a title that makes sense for your team, then clear sample data once you’ve explored how the template functions.

💡 Have different categories or office locations you would like to use? Revise and add new ones in the [Category](/content/@alice/ticketing-system-for-hr-workplace-teams/admin-2#Category_tuARASYx/index.html) and [Office Location](/content/@alice/ticketing-system-for-hr-workplace-teams/admin-2#Office-Location_tu4laqPL/index.html) tables!

## New Tickets:       2

[New Ticket Requests](/content/@alice/ticketing-system-for-hr-workplace-teams#New-Ticket-Requests_tuZVXEZd/index.html)

## In Progress:      2

[In-progress tickets](/content/@alice/ticketing-system-for-hr-workplace-teams/in-progress-5#In-progress-tickets_tu-k4_qs/index.html)

## Completed:       3

[Completed Tickets](/content/@alice/ticketing-system-for-hr-workplace-teams/completed-6#Completed-Tickets_tujyiwb5/index.html)

### New Ticket Requests

| Office Location | Urgency | Category                  | Requested by | Subject Line    | Request/Question                  | Requested on       | Internal Notes | Acknowledge |
|------------------|---------|---------------------------|---------------|------------------|-----------------------------------|---------------------|-----------------|--------------|
| San Francisco     | High    | Badges                    | AL            | Lost badge       | Can I request a new badge?       | 5/10/2023, 2:36 PM | Acknowledged    |              |
| New York         | Low     | Office Look Suggestion    | AL            | Office Plants    | Can we order some nice office plants for our office? | 5/10/2023, 2:36 PM | Acknowledged    |              |

### Tickets are submitted through a  [form](/content/@alice/ticketing-system-for-hr-workplace-teams/form-3#Form_tu239HzE/index.html) that you can create in this doc.
